Privacy Policy
This Privacy Policy outlines how Small Business Consulting ("we", "us", or "our") collects, uses, and protects any information that you give us when you use our online platform or engage with our services. We are committed to ensuring that your privacy is protected and that your data is handled in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process the following categories of data when you interact with our service:
- Personal Identification Information: This includes your name, company name, email address, phone number, and postal address. This information is typically provided by you when you contact us, sign up for our services, or engage in consulting sessions.
- Business-Related Information: Data pertaining to your business, such as business model details, financial metrics, competitive analysis data, and strategic objectives, which are necessary for us to provide our consulting services effectively.
- Communication Data: Records of our correspondence and communications with you, including inquiries, feedback, and notes from consulting sessions or workshops.
How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Consulting Services: To deliver our strategic advice, conduct business model reviews, perform competitive analysis, provide cash flow projections, and facilitate workshops and 1:1 consulting sessions.
- To Communicate with You: To respond to your inquiries, schedule appointments, send service-related communications, and provide updates regarding your consulting engagement.
- For Internal Record Keeping: To maintain accurate records of our client engagements and for administrative purposes.
- To Improve Our Services: We may use aggregated or anonymized data for internal analysis to enhance the quality and relevance of our consulting offerings.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements.
Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Performance of a Contract: Processing is necessary for the performance of the consulting services agreement we have with you.
- Legitimate Interests: Processing is necessary for our legitimate interests in operating and improving our business, provided that these interests are not overridden by your data protection rights.
- Compliance with Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data for the purposes outlined in this policy, we will securely delete or anonymize it.
Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please contact us at:
Small Business Consulting
12 King’s Road
Brighton, BN1 1UB
United Kingdom